Payment & Refund Policy

At FreshGrowLand, we prioritize transparency and convenience in all customer transactions. Whether you're booking a one-time service or ongoing maintenance, our flexible payment options are designed to accommodate your preferences—securely and efficiently.

Accepted Payment Methods

We currently accept the following payment methods for landscaping and lawn care services:

  • PayPal – Safe and secure online payments with built-in buyer protections.
  • Venmo – Quick mobile transactions for easy service payments.
  • Amazon Pay – Seamless checkout using your existing Amazon account.
  • Apple Pay – For Apple device users who want a fast, contactless payment option.
  • Credit/Debit Cards – All major cards are accepted with industry-standard encryption.

All online transactions are processed using secure technologies to protect your privacy. Payment is typically collected upon completion of service unless otherwise arranged in advance.

Refund & Service Quality Policy

Customer satisfaction is at the heart of our operations. Refunds are considered in cases where our service did not meet expectations or failed to fulfill the agreed scope.

Refunds or service credits may apply in the following situations:

  • A service was incomplete or did not meet FreshGrowLand’s quality standards.
  • A product or installation failed under our standard service warranty terms.
  • You were mistakenly billed or overcharged for a service.

Requests must be made within 7 days of service completion. All refund cases are reviewed within 3 business days and, if approved, are processed within 5–7 business days via the original payment method—whether PayPal, Venmo, Amazon Pay, Apple Pay, or card.

Non-Refundable Circumstances

We reserve the right to deny refund requests under these conditions:

  • Services were fully completed and approved at the time of delivery.
  • The concern raised is unrelated to services provided by FreshGrowLand.
  • The customer changed their mind after successful service execution.

Need Help or Have Questions?

For payment inquiries, refund assistance, or billing concerns, please get in touch:

Email: contact@freshgrowland.com
Phone: (888) 892-9717

We’re committed to delivering reliable, professional service—backed by a fair and transparent payment process every time.